By placing an order through Winiez.com you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures.
These policies are applicable to (United States) country.
30 DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at email@example.com.
We do not charge restocking fee on returns.
Please email us at firstname.lastname@example.org someone from Customer support can assist you.
If you have any questions, please feel free to contact us...
Business Address: 45 Oakdale Avenue, Staten Island, New York 10304, United States
Business Email: email@example.com
Business Phone number: +1 201-497-4364