Privacy Policy

This Privacy Policy describes how your personal information is collected, used, & shared when you visit or make a purchase from Winiez(the “Site”).

 

  1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we collect personal information from your device to help us to continually provide & improve our services for you. The following are the information we collect as you are on the Site:

 

(a) Automatic information:  

We automatically collect & store certain types of information when you are on the Site & this may be done via “cookies” & other unique identifiers. Some of the information include information about your web browser, internet protocol (IP) address, & time zone. 

 

(b) Information provided by you:

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you. This includes your name, billing address, shipping address, payment information (including credit card numbers, PayPal, Stripe Payments), email address, & phone number. We refer to this information as “Order Information”. You may also be asked to complete surveys for research purposes.    

 

(c) Information from other sources:

After you make your purchase we may receive information from our carrier regarding your updated delivery & address information. Such information will be used to update & correct our records to ensure the delivery for your products more easily on your next purchase. 

 

We collect Device information using the following technologies: 

  • “Cookies” are data files that are placed on your device or computer & often include an anonymous unique identifier. For more information about cookies, & how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, & collect data including your IP address, browser type, Internet service provider, referring/exit pages, & date/time stamps.
  • “Web beacons,” “tags,” & “pixels” are electronic files used to record information about how you browse the Site.
  • “Form submissions” track information that you submit via a form on the Site, & collect your full name, email, phone number, & whatever information you submit via the form fields.  You may enter your information via a Form submission for a coupon code, discount, prize/reward, review submission, etc.

Note that the term “Personal Information” in this Privacy Policy refers to both the Device Information & Order Information.

 

  1. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, & providing you with invoices &/or order confirmations). Additionally, we use this Order Information to:

 

(a) Communicate with you:

Your personal information will be used in our communication with you by e-mail in relation to your purchase, orders & any enquiries which you may have. 

 

(b) Purchase & delivery of products & services:

Your personal information is used to assist us in the processing & holing of orders, payment processing & delivery of Winiez product & services.

 

(c) Enhance shopping experience:

Your personal information is used to enhance your shopping experience through customized marketing messages on recommended features & products which may be of interest to you. This will be based on the preferences you have shared with us on the Site to provide us with information or advertising relating to our products or services. This information may also be used for customer service follow up. 

 

(d) Troubleshoot & site improvement:

Your personal information is used to provide feedback to us on the Site’s functionality & any errors to help improve & optimize our Site. For example, by generating analytics about how our customers browse & interact with The Site, & to assess the success of our marketing & advertising campaigns. We also use this information for advertising & retargeting via Social Media, email & other forms of digital web communications. This allows you to be aware of promotions, contests, surveys, & other types of Winiez product offerings.

 

 

(e) Fraud & risk prevention:

Your personal information is used to assist us to screen our orders for potential risk or fraud.

 

  1. SHARING YOUR PERSONAL INFORMATION:

The information about our customers are of paramount importance to us & we are not in the business to sell our customers’ Personal Information to others. We share your Personal Information only to the following third-party service providers & authorized companies that are affiliated with us as described below to help us use your Personal Information. 

Third-Party Service Providers: 

 

Service Partners:

Other than the third-party service providers who we employ or use, your information may be shared with the companies belonging to, or affiliated with us for the purposes set out above in Section 2 & except as described in this Policy, we are not in the business to sell, trade or transfer our customers’ Personal Information to third parties without informing you in advance.  

Some of our services are provided through contractual arrangements with affiliates, service providers, partners & other third parties (collectively called “Service Partners”). For example, our Service Partners may use your Personal Information to assist in the operation & executing services (such as prize fulfilment or delivery) of the Site. These parties will use your data for the sole purpose of carrying out the work as agreed with us & will keep your information confidential. However, note that the use of your Personal Information is governed by the privacy policies from the Service Partners & is not subject to our control.  

Disclaimer:

Finally, we may also share your Personal information to comply with applicable laws & regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

We are strongly committed to the protection of the collection, use & sharing of your Personal Information & privacy. However, please do bear in mind that when releasing such information online, there is a risk unauthorized third parties may intercept & use the information. As such, we cannot guarantee the security of any information you disclose online. 

 

  1. BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/underst&ing-online-advertising/how-does-it-work.

 

  1. DO NOT TRACK

Please note that we do not alter our Site’s data collection & use practices when we see a Do Not Track signal from your browser. 

 

  1. USE OF THIS SITE

Note that the Site is intended for a general audience & we do not directly or intentionally direct any of our content, product & services at children under 13 years of age. We underset & & are committed to respecting the nature of children’s privacy online. In the event where a user is under age 13 & attempts to provide Personal Information in that user’s account, we will delete all of this Personal Information.

 

  1. YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you & to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada & the United States.

 

  1. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

  1. CONTACT US

Business Details:

Business Address: 45 Oakdale Avenue, Staten Island, New York 10304, United States

Business Email: support@winiez.com

Business Phone number: +1 201-497-4364